The Overland-Tandberg OverlandCare Silver - 5 Year Warranty is an essential safeguard for your data management and backup solutions. As a trusted leader in primary and archival data storage solutions, Overland-Tandberg provides top-tier service and support to ensure your systems operate smoothly and efficiently. This extended warranty not only extends your peace of mind but also guarantees that you receive exceptional service when you need it the most. With OverlandCare Silver, you can focus on your business while we take care of your data protection needs.

• Comprehensive Coverage: The OverlandCare Silver - 5 Year Warranty extends your protection beyond the standard manufacturer warranty, covering potential breakdowns and malfunctions to keep your data secure.
• Expert Web Support: Enjoy access to a dedicated web support service that swiftly addresses any issues you may encounter, ensuring quick resolutions and minimal downtime.
• On-Site Support: Benefit from fast and reliable on-site support that provides a straightforward approach to resolving technical issues right at your location.
• Convenience of Labor Services: The warranty includes labor service characteristics designed for your convenience, allowing for smooth operation without hassle.
• Rapid Response Time: Experience a commitment to quality with a service response time of just 1 business day, assuring maximum reliability and customer satisfaction.

Technical Details of the Product

• Product Type: Extended Warranty
• Duration: 5 Years
• Service Level: Silver
• Included Services: Web Support, On-Site Support, Labor Services
• Response Time: 1 Business Day

How to Install

To activate your OverlandCare Silver - 5 Year Warranty, follow these simple steps:

1. Purchase the warranty online through the official Overland-Tandberg website or an authorized reseller.
2. Register your warranty by providing the necessary product information and proof of purchase.
3. Receive confirmation of your warranty activation via email, along with instructions on how to access web support services.
4. Keep your warranty documentation in a safe place for future reference.

Frequently Asked Questions

1. What is covered under the OverlandCare Silver - 5 Year Warranty?

The warranty covers breakdowns and malfunctions of your Overland-Tandberg data management and backup solutions, including access to web support and on-site assistance.

2. How do I access web support?

Once your warranty is activated, you will receive instructions via email on how to access the dedicated web support portal for assistance.

3. What is the response time for on-site support?

The warranty guarantees a service response time of 1 business day, ensuring that your issues are addressed as promptly as possible.

4. Can I transfer the warranty to another product?

The warranty is non-transferable and is specifically tied to the original product purchased. Please contact customer support for any specific inquiries regarding your warranty.

5. What should I do if I need to use my warranty services?

If you require warranty services, simply reach out to the Overland-Tandberg support team through the contact details provided in your warranty documentation.